FAQ

How long in advance do I need to place an order ?icon

We need a 1 day notice before 5 p.m. for fruit arrangements and chocolate dipped items to be delivered next-day. Custom fruit carvings, strawberries, oreos, etc. require a minimum of 7 days notice. Fruit platters only require a 2 days notice. You will have to select your delivery date at checkout.

Can I pick-up ?icon

Currently we only sell our products via. our website and deliver within the Ottawa/Gatineau region. 

Are you a nut-free environment ?icon

We use nuts for toppings upon customers' request, therefore we are not a nut-free environment.

When are your bouquets and dipped fruit prepared ?icon

Fruit bouquets and chocolate dipped fruit are made-to-order! We prepare and dip the day-of your delivery.

What if they're not home ?icon

In the case that the recipient is not home, we will leave it with a neighbour or leave it in front of their house. We will notify the recipient as to where it was left. Please visit our delivery policy page for more information.


Why didn't I receive my invoice ?icon

The invoice may have made it's way to your spam folder. You may also retain a copy of your invoice through the website in your account settings.